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All answers and help topics on Data and Bills
Help and Support for your Swisscom devices.
Advise and help from customers
Solve your technical problems in a few simple steps
PLease helo, I dont speak french and am bad with all this internat sites..I signup for the infinity and the speed I get on my internet is like 1 mega to download...not able to watch videas not able to dowload movies, not even skype properly.
CaWhere can I ask for my money back...I mean in my contract they say they will at least gaurantee some minimum spees???
nope...speed is never garantied in Switzerland.
I recommand that you call Swisscom and explain the situation.
they are very friendly and helpful
0800 800 800